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Facebook is building a dislike button, CEO Mark Zuckerberg in a public question-and-answer session on Tuesday. What he actually said is that the company is working on something along the lines of a dislike button, although it wonāt be nearly that simple.
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āPeople have asked about the dislike button for many years,ā he said, as quoted by Wired. āWeāve finally heard you and weāre working on this and we will deliver .ā
Predictably, this sent the tech press into a frenzy. Nothing brings in Facebook likes and shares ā the new currency of online media ā like a story about, well, Facebook likes and shares. Business Insider led the charge with a typically breathless headline and post: ā.ā
Pretty much every other publication on the planet scrambled to reap its own share of the social traffic pie.
I dislike being the bearer of bad news, but whatever Facebook is building, it probably wonāt be the dislike button its more jaded users have been clamouring for.
Zuckerberg has been teasing us about a dislike button for years ā and reaping a wave of free publicity each time ā but he has always couched his statements carefully. In December 2014, he flat-out stated that the company that gives people a way to disapprove of one anotherās posts. (I explained in some depth at the time .) Rather, he said, Facebook was exploring ways to allow users to convey fuzzy sentiments like surprise, laughter or empathy.
Expressions of empathy
Thatās very similar to what he said on Tuesday, when he asserted that āwhat they really want is . If youāre expressing something sad⦠it may not feel comfortable to ālikeā that post, but your friends and people want to be able to express that they understand.ā
What that will actually look like remains unclear. A Facebook spokesperson declined to offer specifics on the companyās plans for new buttons beyond what Zuckerberg said. But it almost certainly wonāt be as simple as adding a dislike button beside the like button, so that people can upvote and downvote one anotherās posts, Reddit-style.
If I had to guess, Iād say the most likely possibility is this: Facebook will give you the option, when you post something, to enable your friends and followers to respond with a button other than ālikeā, such as āsympathiseā, āagreeā or, I donāt know, āhugā ā but only for that specific post. Itās possible the word ādislikeā will be among those options, although I still think thatās unlikely.
If Iām right, then people wonāt have the option to ādislikeā or even āsympathiseā with posts that havenāt been set up by their authors to enable those responses. So you wonāt be able to ādislikeā your uncleās polemical political posts unless heās gone out of his way to allow you to do so.
My colleague Torie Bosch has argued, rather persuasively, that , because its like button has already taken on a more flexible meaning than simple approval. Nonetheless, it makes sense for Facebook to consider some alternatives, because understanding when people are expressing things like sympathy, outrage or laughter rather than approval will help Facebook fine-tune its news-feed algorithms.
More nuanced responses means more data for Facebook to mine and monetise ā and if you dislike that, then you are on the wrong social network.
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