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Technology

Your smartphone behaviour may decide whether you get a loan

By Abigail Beall

30 November 2017

A person using a loan app

Speedy assessment

TALA

You might think that your text message and phone calls have no bearing on your financial future, but you could be wrong. Some companies are using their customers’ smartphone habits to decide whether or not they should be granted a loan, according to a .

The report looked at the way tech-savvy loan companies work in India and Kenya, finding that they’re turning to increasingly intrusive sources of information to make decisions about their customers.

“Decisions that seem irrelevant, such as how you have arranged your phone book, how often you call your parents, and how many…

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