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Technology

AI reads boring terms and conditions documents so you don't have to

By Chris Stokel-Walker

8 December 2021

Terms and conditions, website cookies, concept on the screen of computer

Settle in for a lengthy read

Anna Berkut

Almost no one reads the long and complicated terms and conditions (T&C) agreements found on websites and apps, but now an artificial intelligence (AI) can pick out the important bits for you.

These legal documents are famously impenetrable – a 2019 study of 500 popular websites found that 99 per cent required a reading age beyond that of the average person in the US.

In an attempt to alleviate this issue, at Carnegie Mellon University in Pennsylvania and his colleagues trained a machine learning model to highlight important clauses that…

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