Âé¶¹´«Ã½

Listen up

By Duncan Graham-Rowe

22 April 2000

A VOICE recognition system could save Britain’s National Health Service
millions of pounds each year if health authorities used it to modernise the way
letters to family doctors and patients are produced, a leading consultant in
general medicine said this week.

Owen Epstein of the Royal Free Hospital in London says a voice recognition
service can dramatically reduce the time spent on administration. He says it
could also reduce delays in treatment by speeding communication between
consultants and family doctors.

The Royal Free Hospital overspends on secretarial services by an average of
£100 000 each year, partly because of the…

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