From Maureen Clason, Stratford-upon-Avon, Warwickshire, UK
Music in general is soothing and puts me into a better state of mind. However, two types drive me nuts: the Muzak in shops, or the radio stations they play, which are usually so loud that it is impossible to think about what you are there for; and the music played over the phone while on hold. The sooner they get rid of these the better!
